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On Arrival

Your British Airways Flight Training experience starts from the moment you arrive. As a customer focused organisation our aim is to provide you with the highest quality service.

On arrival at British Airways Flight Training, please report to Security where you will be issued with a Visitors pass and directed to our Welcome Centre.

The Welcome Centre opening hours are:

Monday - Friday

06:00 - 18:00


For customers arriving outside these hours, please call one of the following helpline numbers:

Flight Simulators

020 8562 2057

Cabin Safety

020 8562 3189


Should you have any queries relating to Flight Training or any questions whilst you are with us, please speak to one of our Customer Services Team located in the Welcome Centre.